Rob Parsons has sold over a million books in multiple languages.
His latest book, The Heart of Communication is available to buy now.
“If we want our words to change things for the better for those who listen to us – whether we are trying to help businesses improve customer experience, motivate volunteers in a political party, or encourage somebody in their walk of faith – we are going to have to do more than communicate: we’re going to need to connect.”
WWW.AMAZON.CO.UK